Returns & Warranty – Racing and extreme sports protective equipment

At Alpinestarsshopus, we want you to purchase your racing and extreme sports protective equipment with complete confidence. If your gear doesn’t quite meet your expectations, our simple return and warranty policy is designed to provide you with peace of mind.

Returns Policy

  • 30-Day Return Window – You have 30 days from the delivery date to return your racing and extreme sports protective equipment.
  • Condition – Returned items should be unworn, in their original packaging, and include all original tags and accompanying accessories.
  • Process – To initiate a return, please contact our customer service team with your order number at support@alpinestarsshopus.com.
  • Refunds – Once the returned racing and extreme sports protective equipment has been inspected and approved, refunds will be credited back to your original payment method. Please note that original shipping fees may not be refundable.

Warranty Coverage

We stand behind the quality of our racing and extreme sports protective equipment, offering a 1-year limited warranty on all items.

Our warranty covers:

  • Defects in manufacturing, materials, or workmanship
  • Issues with stitching, printing, and the durability of the fabric

Our warranty does not cover:

  • Normal wear and tear, including fading or minor cosmetic damage
  • Damage resulting from misuse, accidents, or unauthorized modifications
  • Damage due to improper care or alterations not approved by Alpinestarsshopus

How to Claim

To make a warranty claim, please contact our support team at support@alpinestarsshopus.com or call us at 704-223-0046 with your proof of purchase, photos illustrating the issue, and a detailed description of the problem.

Warranty solutions may include:

  • Replacement of the racing and extreme sports protective equipment
  • Professional repair of minor defects
  • Guidance or support from our team to resolve the issue

Need Assistance?

Our dedicated customer support team is here to assist you. If you have any questions regarding returns, exchanges, or warranty claims for your racing and extreme sports protective equipment, please visit our Contact Us page or email us at support@alpinestarsshopus.com. You can also reach us by phone at 704-223-0046. We’re always ready to help make your Alpinestarsshopus experience exceptional. Please be aware of our policies as of 2026-03-19.