RETURNS & WARRANTY – ALPINESTARS SHOP US

At ALPINESTARS SHOP US, we stand behind every piece of racing and extreme sports protective gear we sell. Whether you’re hitting the track or conquering the trails, shop with confidence knowing we’ve got your back if anything doesn’t meet your expectations.

Return Policy

  • 30-Day Return Window – Return any unworn racing and extreme sports protective equipment within 30 days of delivery.
  • Condition Requirements – Items must be in original condition, unused, with all tags attached and packaging intact.
  • Return Process – Initiate your return by contacting our support team with your order number and reason for return.
  • Refund Processing – Approved returns will receive a refund to your original payment method. Shipping costs are non-refundable.

Warranty Protection

All racing and extreme sports protective equipment purchased from ALPINESTARS SHOP US comes with a limited warranty ranging from 1 to 3 years, depending on the product type and model.

Our warranty covers:

  • Defects in materials or workmanship
  • Fabric integrity, stitching reliability, and print durability

This warranty does not cover:

  • Normal wear and tear, such as fading, minor pilling, or surface abrasion
  • Damage from accidents, misuse, or improper use
  • Alterations, repairs, or cleaning methods not recommended by ALPINESTARS SHOP US

How to File a Claim

To begin a warranty claim, send us your proof of purchase, clear photos of the issue, and a detailed description of the defect. Our team will review your case and respond within 48 business hours.

Depending on the situation, we may offer:

  • Replacement of the defective racing and extreme sports protective equipment
  • Repair guidance or technical support for minor issues
  • Coordination with authorized service centers for professional evaluation

Need Help?

Our dedicated support team is available to assist with returns, exchanges, or warranty claims. For immediate help, visit our Contact Us page or reach out directly at 704-223-0046. We’re here to ensure your experience with ALPINESTARS SHOP US is seamless and stress-free. All support inquiries are handled with care and processed by 2026-09-08 at the latest.